The Wolt application is an integration with the Wolt platform that allows you to receive and manage your Wolt orders directly from your Ebriza POS, eliminating the need to use the Wolt tablet.
Note: To use the integration in our application, a prior contractual relationship with Wolt is required.
CONFIGURATION:
Create an account on the Wolt platform.
Install the Wolt application from the Ebriza Marketplace.
Go to the Applications section -> Wolt application -> Brand Settings -> Brand Settings.
Fill in the field for Brand by adding the restaurant's name.
You can use automatic order acceptance by toggling the option and setting a preparation time. This way, the orders will integrate with the "In preparation" status instead of the "New" status. The order receipt will be automatically sent to the printer or Kitchen Display Screen.
At the same time, you must also check these options in the Settings section -> Settings on the right.
If you use your own fleet of delivery drivers, you will need to create a "Delivery fee" product in both Ebriza and Wolt, which must have the SKU "delivery-fee" (worth 1.00 RON).
Click here for information on quickly creating new products.
Subsequently, to integrate the brand, go to the Brand Settings section, select "Add," and click the "Integrate your brand with Wolt" button.
The brand name must be written as a single word, without spaces.
The Wolt page will open, where you can select the brand you want to integrate with Ebriza. After making your selection, click "Authorize" to complete the integration.
2. PRODUCT SYNCHRONIZATION
Create a new configuration from the Product Directory - Product Configuration, including the categories and products you want to appear on the Wolt platform or that you have already saved there.
Click here for information on how to create a new configuration.
After completing the configuration, you can set it to Inactive so that it does not appear in the Ebriza POS app on the tablet.
EXTRA OPTIONS
If you offer additional options for certain products or packages with multiple options (combos, menus, etc.), you need to configure them in Ebriza under the Modifiers section. These will appear the same way in Wolt.
If you're not sure how to configure modifiers, click here for details.
For modifier options, the "max" field must be filled in mandatory.
Attention: For each product/extra option in Wolt, you must have an equivalent in Ebriza. All products must have preferential prices for platforms, unless you want them to be the same as in the physical location.
Example:
You have configured the American One product as a modifier - source product (see the article on creating modifiers).
Additional toppings can be added to it, created as products in Ebriza and added as options to the modifier. However, if you don’t want these toppings to appear as separate products, in the Product Configuration, you will only list the American One product, as the toppings will automatically appear in the modifier options.
Attention: Products must be saved in Ebriza with their full prices, without any discounts, as the discount will be applied from Wolt.
TO ENABLE PRODUCT COMMUNICATION BETWEEN THE TWO PLATFORMS, FOLLOW THESE STEPS:
Access the Wolt application in Ebriza - Brand Settings - Sync menu.
Select the brand (1) for which you want to sync the menu and the desired configuration (2).
Click "Start sync" (3).
Important notes:
PRODUCT IMAGES: If your products in Ebriza have images, they will also be imported into the Wolt platform. For details on importing product images in Ebriza, click here.
PRODUCT DESCRIPTION: If you want your products to have a short description on the Wolt platform, you can enter this description in the SHORT DESCRIPTION field on the detailed product editing page in Ebriza.
3. HOW TO USE IT:
a. Open the Ebriza POS in the delivery room (this is automatically created upon receiving the first external order in Ebriza, after the integration is activated).
b. As soon as an order is placed on Wolt, it will appear directly in the POS.
In the delivery area, you will be able to view received orders and track them based on their status:
Orders marked in red (and highlighted in yellow) are new orders that have not yet been processed.
Orders marked in blue have been accepted, meaning the operator has accessed and confirmed the order.
Orders marked in green have already been sent to the kitchen and are in preparation.
c. If one or more products available for sale on Wolt can no longer be ordered for any reason, you can set their availability directly from the Ebriza POS as follows:
Press and hold the desired product, then click on Stock Availability.
Change the product status from "In Stock" for Wolt to either available or unavailable.
If you encounter a situation that requires closing the restaurant, you can do so directly from the Ebriza tablet by accessing the Deliveries section.
Note:
If an order is not accepted within 5 minutes, the store is automatically closed for 15 minutes.
After 15 minutes, the store reopens automatically.
[tags: deliveries, delivery apps external integration, external orders, external order, delivery room]