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How do I add a quick discount to an order? [Ebriza POS NEXT]

If you want to apply a quick discount to an order, you can do this right before issuing the fiscal receipt to the customer.

Written by Naomi

You’ll need to select the Discount icon, which appears at the bottom left.

Now you can select the type of discount you want to apply:

  • On the entire order

  • On individual products

From this window, you can also select the discounts created in your admin account under Marketing — go to the Campaign section, and use the dropdown arrow to choose the type of discount you want.

For product-level discounts, you can select which of the items on the bill will receive the discount:

  • select the product

  • select the desired discount

  • then don’t forget to press the Apply button

You can customize your discount percentages from POS Menu → Settings → in the Order and receipt configuration section, click on Discount values.

When you select “Other percentage” and manually enter the percentage, on an iPad with a Bluetooth barcode scanner connected, the keyboard may not open when you tap the field. This is an iOS setting: while a Bluetooth keyboard is connected — and the scanner is recognized as a keyboard — iOS no longer displays the on-screen keyboard. See How to configure a barcode scanner with Ebriza POS NEXT, in the section about the on-screen keyboard, for the setting that brings it back.

What the discount applies to: products on the receipt, not the SGR deposit

The discount — whether “On order”, “On products”, or one selected from the Campaign section — is calculated and distributed only across the products on the receipt.

The following are never included in the calculation and do not receive a discount:

  • the SGR deposit, automatically added to the receipt as a separate line

  • the tip

  • products marked “cannot be discounted quickly” in Catalog -> Products, when editing the product

  • promotion lines and bonus products

The SGR deposit remains on the receipt at its full value, regardless of which type of discount you choose. You do not need to select the “On products” discount to prevent the deposit from being discounted — neither of the two discount types affects it.

The amount displayed on the “On order” button in the discount window is the subtotal of the products eligible for a discount, not the total receipt amount. Therefore, if you divide the discount by the total receipt amount, the resulting percentage will be lower than the percentage you applied: the difference comes from the deposits and the tip, which remain unaffected.

If there are no lines on the order that can receive a discount, the POS will not open the discount window and will display the message: “The discount cannot be applied because none of the products on the order can be discounted.”

[tags: quick discount, how to apply a quick discount to the entire order, percentage discount, value discount, reductions, how to apply a quick discount, where to apply it, issuing a fiscal receipt with a discount]

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