CONNECTION:
The Partner 200 and 600 cash registers connect to the router with a network cable or over Wi-Fi. Then connect the device running Ebriza POS NEXT to the same local network as the cash register. Bluetooth connections are not supported.
COMPATIBLE MODELS:
The following Partner cash register models do not require driver installation and are fully integrated with Ebriza:
Partner 200
Partner 600
CONFIGURATION:
To access and configure the printer settings, follow the steps below:
Press the MENU button on the cash register.
Use the arrows to navigate to PROGRAMMING. Press Total.
Enter the password when prompted (the default for Partner 200 is 0000).
Use the arrows to navigate to ETHERNET PARAMETERS. Press Total.
To enable a dynamic IP, set DHCP to YES. Press Total.
Press the C button on the cash register to put it into sales mode (the display should show Operator: 1 or the cash register’s IP address and time).
Important: To activate sales mode, you must press the C button on the cash register so that the display shows Operator: 1 or the IP address and time.
INSTALLATION:
From the bottom of the application, select Devices.
In the upper-left section, you will find Printers and peripherals.
2. Click on “Add peripheral” in the upper-right corner.
3. Select the model you want to install.
4. The application will search for the printer on the network using its IP address.
5. Once it is detected, click on the displayed result, which should be the IP address of the fiscal printer
6. Name the printer and select the rooms (if you have multiple fiscal printers), then save the changes.
Frequently Asked Questions:
Q: Can I modify the word "ebriza" or other text on the fiscal receipt?
A: Fiscal receipts cannot be modified — their format is legally regulated. Customizations (free text, logos, etc.) are possible only on non-fiscal receipts (bills, order tickets) emitted on the non-fiscal printer — see non-fiscal receipt settings.
Q: I want to move the tip from VAT C to VAT E. Where do I change this?
A: The VAT letter for TIP must be changed directly on the cash register, not in Ebriza. Reason: Ebriza transmits VAT rates to the cash register as numbers (1, 2, 3...), not letters (A, B, C...). Contact your cash register supplier for the specific steps on your model.
Q: I don't see any "payment 10" in my account settings. Where does it come from?
A: "Plata10" is a payment method configurable directly on the Partner 200 cash register — not in Ebriza. The device allows defining multiple payment methods (card, cash, voucher, etc.), each with a custom name. "Plata10" is most likely the 10th payment slot on the register's list, often associated with "Other payment methods". To view or change it, access the cash register menu or contact your supplier.
Î: Products have the correct VAT rate in Ebriza, but on the fiscal receipt they appear with a different rate (for example, products with 11% appear with 0%). Why?
R: For Partner cash registers, Ebriza does not send the VAT rate letter (A, B, C, D) or the percentage itself, but rather the department number — meaning the position that the respective percentage has in the list of VAT rates saved in Ebriza for that cash register. The first value in the list corresponds to department 1 on the cash register (VAT A), the second to department 2 (VAT B), and so on.
You can find the list in POS: Devices → Printers and peripherals, then click on the cash register. These are the “Department percentage” fields.
If the order or values in this list no longer match those actually programmed on the cash register — typically after the cash register has been reprogrammed, for example following a change in VAT rates — the receipt lines are sent to the wrong department. The receipt is printed, but the products appear under the wrong VAT letter. On the Z report, one VAT letter remains at 0.00, while its amounts are added to another VAT category. Ebriza does not automatically reread the list from the cash register, so after any reprogramming of the cash register, the list must be updated manually.
This is why everything may appear correct when checked individually: the product VAT rate, Account Settings → Company → VAT Groups, and the cash register configuration are each correct. The mismatch can only be identified by comparing the list in Ebriza with the VAT rates programmed on the cash register.
How to check and correct it:
Issue an X or Z report from the cash register. The VAT rates programmed on the device can only be seen there.
In POS, go to Devices → Printers and peripherals, then click on the cash register.
Compare the “Department percentage” fields, position by position, with the VAT rates shown on the X or Z report.
If the list does not match, fill it in exactly in the order and with the values shown on the report, then save. If the list already matches the report, position by position, do not change it and do not reinstall the fiscal printer: a reinstall reads the same list and changes nothing. Move on to the next question.
Q: The "Procent departament" (Department percentage) list in Ebriza is already in the same order as on the Z report, but everything still comes out on VAT A 21% (for example, 11% products appear with 21%, and VAT B stays at 0.00). What should I do?
A: In this case the problem is not in Ebriza. If the list in Ebriza is in the same order as on the report (for example 21 - 11 - 5 - 0, and on the Z report A = 21%, B = 11%), Ebriza correctly sends 21% products to department 1 and 11% products to department 2. On Partner fiscal printers, each department has its own VAT rate set on the device. If 11% products still come out on VAT A, it means that on the fiscal printer department 2 is linked to VAT A.
What to do:
Step one: print the "Raport Z Departament" report from the fiscal printer (in the printer's menu: MOD Z, then VÂNZĂRI PE DEPARTAMENTE). It shows which VAT rate each department has.
Step two: if department 2 appears linked to VAT A, the departments must be reprogrammed on the device by the fiscal printer's authorized service provider: department 1 on VAT A 21%, department 2 on VAT B 11%. This link cannot be changed from Ebriza.
Step three: if department 2 is already on VAT B 11% and sales still come out on VAT A, write to us and send us a photo of the "Raport Z Departament" report. We will investigate further.
What does not help in this case: reinstalling the fiscal printer in the POS, re-entering or reordering the rates in "Procent departament", and changing the products' VAT rate. The product rates and the list in Ebriza are correct; the wrong link is on the device.
Receipts already issued cannot be changed, and until the reprogramming every new receipt comes out with the wrong rate. That is why it is best to check as soon as possible.
Until this is corrected, every new receipt will continue to be sent with the wrong VAT rate. Receipts that have already been issued cannot be modified. Do not change the VAT rate of the products just to make the receipt look correct — the product VAT rate is correct; the problem is the department position sent to the cash register.
With Datecs cash registers, this situation does not occur: the application asks the device for the list of active VAT rates before printing. If a VAT rate is not programmed on the device, the receipt is rejected (“VAT not found on printer” or “BON ANULAT”) rather than being printed with a different VAT rate.
Q: The fiscal printer is issuing voided (reversed) receipts. Why, and what should I do?
A: The device actually prints the paper, but the receipt is marked VOIDED / REVERSED instead of being a normal fiscal receipt. On Partner fiscal printers, there are three possible causes. Check them in the order below.
The VAT rates programmed on the fiscal printer do not match those set for the products in Ebriza. How to recognize it: it happens repeatedly with the same products, regardless of how large the receipt is. What to do: the verification and correction steps are in the article “How do I set VAT rates on a Partner fiscal printer?”
Too many products on the fiscal receipt. A Partner fiscal printer does not accept a receipt with more than 120 lines; above this limit, the receipt is not fiscalized. How to recognize it: it only happens with long receipts containing many products — smaller receipts work normally, and if you reprint the receipt, it prints correctly. What to do: split the sale into two fiscal receipts.
The message “Battery discharged” appears on the fiscal printer display. How to recognize it: the message is shown directly on the display, and the receipts are voided regardless of how many products they contain. What to do: see the next question.
Before deciding which cause applies, check two things — these are things only you can see on-site:
Does it happen with all receipts or only with long receipts containing many products? If you reprint the receipt, does it print correctly?
What message appears on the fiscal printer display at that moment — does it show “Battery discharged”?
Q: “Battery discharged” appears on the fiscal printer display and the receipts are voided. Do I need to call the service provider?
A: Not as a first step. The correct order is:
Connect the fiscal printer to the charger / power outlet and leave it connected. In most cases, the message disappears and the receipts print normally — the battery was simply discharged.
Only if the message persists after the device has been left connected, contact the supplier or authorized fiscal printer service center to have the internal battery checked or replaced.
Do not assume that the internal battery is defective. Going to a service center for something that can be solved simply by plugging in the charger means unnecessary time and costs.
[tags: fiscal printer, partner, how to install a Partner printer, cash register, how to add it in Ebriza, how to connect the cash register to the application, configuration]