You can set the times that POS operators will be able to choose when accepting orders in the delivery area.
What do you need to do?
Click on the “Others” menu item and access “Settings.”
2. From Preparation time options, select the delivery times you want to be available when accepting orders in the delivery area and Save
3. From now on, for every order in the Deliveries menu, only the times ticked in the POS settings can be selected.
When the preparation times window opens?
The times ticked here are the same regardless of when the window opens. What can change is the moment, and this is set separately for each brand of a delivery integration:
When sending to preparation – the default option. The window appears when the operator taps "Send to preparation" and must be filled in, otherwise the order does not move to preparation.
When accepting the order – the window appears when the operator taps "Accept order". It can be closed without picking a time, and in that case you are asked for the time later, at "Send to preparation".
The setting is made from the admin account, under Apps – the delivery integration's app – "Configure brand" – "When to ask for the preparation time". Details in the article "When the preparation time is requested for delivery platform orders".
[tags: delivery area, preparation time, prep times, orders, delivery orders, delivery, POS, deliveries]