How to change your PIN directly from the tablet?
On the Ebriza POS NEXT login screen, select your user.
On the screen where you are asked to enter your PIN, tap Change PIN.
In the window that opens, enter your current Ebriza account password (if you changed it recently, use the new one) and the new PIN you want.
Save the changes.
The tablet must be connected to the internet because your account password is verified online.
To change your PIN, click on Modify PIN, where you will be redirected to another window.
In the second window, enter your Ebriza account password and the new desired PIN, then save the changes.
Frequently Asked Questions:
Q: I have a new user. Where do they get their PIN for the tablet?
A: The user chooses the PIN themselves, on the tablet, at their first login. The steps: they set their password from the link received by email, log in on the tablet for the first time with their email address and password, and after the password login the app asks them to set up a PIN. From then on they log in every day with the PIN. The PIN is not set from the administration account and is not sent by email. Only the password link is sent by email. The user must also have a role assigned in Account Settings -> Users -> Permissions, otherwise they may get "Access denied" at login.
Q: Can I change or reset a user's PIN from the admin account?
A: No. There is no field or option for resetting a PIN in the admin account. Under Account Settings → Users → Edit, there is only the Reset password option, which changes the account password, not the PIN. The PIN can only be changed from the tablet using the Change PIN button.
Q: I changed my password, but I can still log in on the tablet with the old one. Why?
A: On the tablet, you log in using your PIN, not your account password. Changing the account password does not change the PIN. If you want a new PIN, follow the steps above and use your new account password in step 3. You do not need to reset the password.
Q: I forgot my PIN. What should I do?
A: You can change it using Change PIN and your account password. If you also don't remember your account password, reset the password first (see the article “How can I reset my Ebriza account password?”), then change the PIN from the tablet.
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