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All About Tips*

How do I use the tip button, and where can I see the tip reports?

Written by Iulia
Updated over a month ago

In the POS app, you’ll find the tip button next to the quick discount button, above the total payment amount:

  • You can select either a percentage-based tip or a fixed amount.

  • If you’ve applied discounts on the bill, the tip will be added to the subtotal calculated after the discounts.

You can customize the tip percentages from the Others → Settings → Order and Receipt Configuration menu.

Reports

General rule: Ebriza reports do NOT include tips because tips are not considered sales — they are simply receipts.
However, there are a few exceptions, because some reports, by their nature, must match 1:1 with the Z report printed from the fiscal register, which does include tips:

  • Cash Register – all amounts in the Cash Register will include tips

  • POS Sales Report – includes new sections for tips, and everywhere tips are included, this is clearly mentioned in the column title

  • Total POS Receipts Report in the Reports menu, Sales category

  • Payment Methods and Cash Registers Report in the Reports menu, Sales category

  • Monetary Report in the Reports menu, Accounting category

Additionally, we’ve added two new reports:

  • Tips

  • Tips by Payment Methods and Users

IMPORTANT!
Insights users should contact the support team to have tips excluded from the reports already configured in their accounts.

[tags: POS, tips, gratuity, service tip, bill, sales]

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