The POS Manager role is assigned to users who supervise operations such as canceling products for an order for which a receipt has not yet been issued or validating quick discounts.
To set the POS Manager option for one or more users, go to the Account Settings - Company Settings - Managers POS.
From the POS Managers section, clicking on the arrow on the right will display all users -> Only those who are assigned the POS Manager role will be selected.
From here, you can set up several actions for POS managers, such as:
Reprinting receipts
Moving products to other tables
Moving the table to another user
Controlling which user can offer discounts or cancel products
NEW: You can now block access to the table after issuing the bill, so that products can no longer be moved from one table to another or to another user.
For example, when a user applies a quick discount when issuing a receipt or wants to remove a certain product from an open order, the POS Manager's PIN will be requested in order to complete the action.
Edge cases
System asks for POS Manager PIN even though the user already has the role assigned
If you've set a user as POS Manager from Account Settings → Company Settings → POS Settings, but the app continues to request manager selection and PIN, the changes haven't propagated to the POS yet. Solution:
From the POS menu, run a Sync menu, or
Fully close and reopen the Ebriza POS app
After sync, the newly assigned role will be recognized and the PIN will no longer be requested for the POS Manager user.
The message "Order closed on another device" appears when opening a table
This message is informational, not an error — it indicates that another user on a different device (tablet, phone) closed that order in the meantime. There is nothing to fix: the order was processed correctly, and the current device is simply reflecting the updated state after sync.