The role of a POS Manager is to validate the quick discounts and oversee and approve the voiding of products for a given order.
Here are the steps you need to follow:
1. After signing into your Ebriza Account, go to Account Settings.
2. Go to Company Settings.
3. Under POS Settings, you will see a Manager POS option. Click on that and select what user(s) will receive the POS MANAGER credentials.
4. Select Save, when you are done.
Edge cases
System asks for POS Manager PIN even though the user already has the role assigned
If you've set a user as POS Manager from Account Settings → Company Settings → POS Settings, but the app continues to request manager selection and PIN, the changes haven't propagated to the POS yet. Solution:
From the POS menu, run a Sync menu, or
Fully close and reopen the Ebriza POS app
After sync, the newly assigned role will be recognized and the PIN will no longer be requested for the POS Manager user.
The message "Order closed on another device" appears when opening a table
This message is informational, not an error — it indicates that another user on a different device (tablet, phone) closed that order in the meantime. There is nothing to fix: the order was processed correctly, and the current device is simply reflecting the updated state after sync.
[tags: how can I create a pos manager, who is manager pos, void, quick discount, validation]