For completed orders, invoices may be issued at the customer's request or in the event of an error, once issued, they may be canceled.
1. To do these operations, select the Orders menu item.
2. We look for the order for which we need to issue an invoice, tap on the three vertical points and select View.
3. Add the desired customer on the invoice.
4. We can select the user who issued the invoice, and from the bottom we can issue the invoice.
4.1. The invoice can be downloaded and printed.
4.2. If necessary, the invoice can be reprinted at any time or it can be canceled.
4.3. To cancel, select Void invoice and the document will be generated automatically.
What Date Appears Under “Fiscal Receipt” on the Invoice?
On an invoice generated from a fiscal receipt, the header shows the line “Fiscal receipt: <number> / <date>”. The displayed date is the date when the fiscal receipt was actually printed, based on the location’s local time.
If an order was opened in the evening and the receipt was printed after midnight, the “Fiscal receipt” line shows the day when the receipt was printed, not the day when the order was opened.
The invoice date is separate from the fiscal receipt date — the invoice uses the date when it is issued in Ebriza, so the two dates may be different.
If a customer reports an incorrect date under “Fiscal receipt”, first check the local time set for the location in the administration account.
