The rest of this article describes the current version of KDS. It is not a separate app: it is part of the Ebriza POS app (the old one). Once the current Ebriza POS app is no longer available, the current version of KDS can no longer be used either.

We plan to replace all of the old apps with new versions during this year. If you are only now starting to use KDS, or you are buying equipment for the kitchen, go straight to the new apps:

Ebriza POS NEXT and Ebriza KDS run on iPad only and are downloaded from the App Store. The device must have a screen of at least 10 inches.

Streamline order pickup by sections through the Kitchen Display Screen application.

By offering your employees the opportunity to work in a modern environment, they will have the ability to view in a digital way and will be able to manage orders faster and easier.

Important: the current version of KDS, the one inside the old Ebriza POS app, runs on Android tablets with a screen of at least 10 inches. The new app, Ebriza KDS, runs on iPad only — also with a screen of at least 10 inches — and is downloaded from the App Store. KDS does not work on phones or on tablets with a screen smaller than 10 inches, in either version.

You can see application from the POS menu.

If you don't have the application installed, you won't be able to access it and a message like below will appear, requiring you to install the application from the Administration part of Ebriza, from Marketplace.

Orders are sorted on the Kitchen Display Screen based on tags that are corresponding to the products from the Configuration tab.

Once installed, the KDS main screen shows only active orders, grouped into tabs. The first tab is "All active (n)" and lists every active order this KDS is configured to see. After it you get one tab per tag configured under "Tags to consider", labeled

"Tag name (n)" — each tab shows only the active orders that carry that tag. The (n)

count updates in real time as orders come in and are completed. If a configured tag is left empty in the settings, its tab appears with the label "No tag" and groups orders that have no tag set. If only one tag is configured, the aggregate "All

active" tab is not shown (it would duplicate that tag's tab) — only the tag's own tab

appears. For each order you can see the time from when it was placed and any other

tags on it, so you know which stations also received parts of that order. When the

cook / bartender finishes an order they tap the check mark in the top-right corner of

the order card; the order then disappears from the active tabs and moves to the Completed orders page.

The Served with: row is shown both on tickets in the In-progress tab and on tickets in the Completed tab — you can still see which other stations were working on the bill after you mark the order as completed.

If this KDS is configured with more than one tag (several stations on the same device, each shown as its own card), the Served with: chips on any card exclude every tag configured on this KDS — those stations are already visible here on their own cards. Only tags that are being prepared on a different KDS appear as chips.

Tags are user to let you know that on that specific order there are other tags as well.

When an order hasn't been prepared yet, you will see it as "In process" and once done it will move in the "Completed"

You can choose to mark only one product from the whole order as done, by simply clicking on it, and the waiter will be notified that one product is already prepared. It will appear with an strike through.

If a product that has already been sent to the kitchen is voided from the order on the POS, it stays visible on the active card in KDS as an informational row with the red "Voided product" caption (a red curve-back arrow followed by the words "Voided product"), with the product name shown on the row below in normal weight (not strikethrough). Any modifiers and notes that belonged to the voided product remain shown beneath it, so you know exactly what was cancelled. The voided row is informational only: it cannot be marked as done, and after the order is finalized it keeps its "Voided product" label on the Completed tab — it never turns green like a completed item. If only part of a product's quantity is voided (for example, you had quantity 2 and 1 was voided), the active card shows two rows for the same product: an active row for the remaining quantity, and a "Voided product" row for the voided quantity.

When a product that has already been sent to the kitchen is voided from the order in the POS, it does not disappear from the KDS. Instead it stays visible as information, so the cook knows exactly what was cancelled.

On the active card in the KDS, the voided product appears as an informational row:

The voided row is informational only:

Partial void:

If the product is only partially voided (for example, you had a quantity of 2 and 1 was voided), the active card will show two rows for the same product:

After an order is completed, you will see it in the "Completed" section.

Orders in the Completed section are shown with the most recently completed order at the top of the list, so the last completed order is always visible first.

Completed orders are no longer shown in the main tabs — they live on a dedicated page. Open the menu (the three-line button, bottom-right) and tap the first entry, "Completed orders". The page lists finished orders with the most recently completed at the top, so the last completed order is always visible first.

On the "Completed orders" page, orders are automatically hidden 15 minutes after they were finalized, freeing up space for new ones. When orders have been hidden, a banner appears at the bottom of the page showing how many orders are no longer displayed. Tap Details on the banner to open an additional screen where you can enable the "Show older completed" toggle — this brings the older completed orders back into view on the page. Turn the toggle off from the same screen to hide them again. Orders that remain hidden are permanently deleted from the local device database 60 minutes after their finalization time and can no longer be recovered.

You can personalize the appearance and behavior of the KDS app by opening the Settings screen.

The following theme options are available:

1. Take order per user – when this option is checked, a user will not be automatically assigned to the order in the KDS, so you need to assign a user manually.

2. Print order after completion – when this option is checked, the order ticket is printed when you complete the order.

3. Print order after taking it – when this option is checked, the order ticket is printed when you take the order.

4. Sound on new order – when this option is enabled, the KDS plays a short sound each time a new order arrives at this station. The option is enabled by default.

If you used the KDS app before this update and had Dark mode enabled, the app will automatically preserve that setting the first time you launch it after the update.

When a new order arrives at this station, the KDS tablet plays a short sound. The sound does not play on the board's first load — it only works for orders that arrive while the app is already running. To turn the sound on or off, go to Settings in the KDS app and use the "Sound on new order" option. The option is enabled by default.

If you have more orders than fit on one screen, the KDS splits them across pages automatically. You can move between pages in two ways:

The gesture works on both the "In process" tab and the "Completed" tab. It does not wrap: on the first page swiping right does nothing, and on the last page swiping left does nothing. Tapping on the order cards (opening a card, marking a product as done) still works the same way — the swipe only fires on a clear horizontal drag, not on a short tap.

From the KDS menu, go to Others / Menu and tap Support resource center ("Help using the application"). The Ebriza Help Center (Intercom Help Center) opens directly inside the app, so you can search and read support articles without leaving KDS. It works in the Ebriza KDS app on iPad.

Q: Which device does KDS run on?

A: The new app, Ebriza KDS, runs on iPad only and is downloaded from the App Store; the device must have a screen of at least 10 inches. The current version of KDS is part of the Ebriza POS app (the old one) and runs on Android tablets with Google Play access and Android 11 or higher, also with a screen of at least 10 inches — but it will no longer be usable once the current Ebriza POS app is retired. So if you are choosing your equipment now, we recommend starting directly with Ebriza KDS on iPad. For the full compatible hardware list, see the Compatible equipment article.

Q: Is there a web version of the KDS application?

A: No. KDS is only available as a tablet app, on a screen of at least 10 inches: the new Ebriza KDS app is downloaded from the App Store and runs on iPad, while the current version is part of the old Ebriza POS app. If you want to display order statuses to customers in a browser, see the complementary Order Queue Screen (OQS) application.

You can now manage non-fiscal printers directly from the KDS app, without switching to the POS.

From the KDS menu, go to the Others / Menu section and tap Non-fiscal printers.

The page that opens shows all non-fiscal printers available at the location.

From here you can: