Email notification alerts for failed API orders.

Note: Alert settings are configured from the Alerts application, which is part of the POS Premium package. Click here for more details about it.

To ensure transparency and order processing, you have the option to set up an email notification alert for each failed order, indicating the products that need review.

When we refer to API orders, we are talking about orders coming from other external applications (website, order aggregator).

Alerts are set from the administration menu - the ALERTS application.

1. Select API Alert - API order failed

2. Add the e-mail addresses you want to be notified on and select the location.

(separate multiple email addresses with ";" )

You will receive an e-mail every time an order was not registered in Ebriza, because one or more products could not be identified by their SKU.
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In the e-mail you will find the products that require verification. Either they have a different SKU code in the external application than in Ebriza or the product has not been configured in Ebriza at all.

Warning: If a single product, from an order that contains 10 products, is not recognized in Ebriza, the entire order will fail and won't be registered in Ebriza.