Coming from the old Ebriza POS app? The Customer Display is no longer a menu inside the app
In the old Ebriza POS app, the Customer Display was an option within the sales app. In Ebriza POS NEXT, this is no longer the case: the Customer Display is now a standalone app called Ebriza CDS, which you install separately from the App Store on a second tablet.
If you have switched to Ebriza POS NEXT and can no longer find the Customer Display option in the app, this is not a settings, license, or permissions issue — the option no longer exists as a menu in the sales app. Follow the steps below to install and connect the Ebriza CDS app.
Before you start
To use the Customer Display, you need two tablets: the main tablet, the one you use to enter orders, runs the Ebriza POS NEXT app, while the second tablet has the Ebriza CDS app installed.
We recommend using a second, dedicated tablet exclusively as the Customer Display. We do not recommend using the same tablet for both sales and the Customer Display, as this would require you to constantly switch between two apps while working.
Before you start
To use the Customer Display feature, you need to install the Ebriza POS NEXT app on one tablet and the Ebriza CDS app on another tablet.
On the second tablet, open the Ebriza CDS app and select Log in with QR code.
On the main tablet, the one you use to enter orders, open the Ebriza POS NEXT app.
Install the Ebriza CDS app on the other tablet.
When opening the application for the first time, you can connect the device using one of the following methods:
QR Code
PIN
Connect using a QR Code
In the Ebriza POS NEXT app, select Log in with QR Code.
On the main device where you process sales, open the Ebriza POS application.
Go to Devices → POS Devices on the Network.
Select Register New Device.
5. A QR code will be displayed. Scan it using the tablet that will be used as the Customer Display.
6. Enter a name for the new device to complete the registration.
Connect using a PIN
On the second tablet, open the Ebriza CDS app and select Other connection methods.
On the main device where you process sales, go to Devices → POS Devices on the Network and select Register New Device.
Choose the PIN connection method. A PIN code will be generated.
4. Introdu codul PIN pe tableta destinată Customer Display pentru a finaliza conectarea.
How it works
Once the Customer Display Screen is connected, you can use it during the sales process.
When completing an order, tap the Tip button. The customer will then be able to select the desired tip amount directly on the device.
How to change the tip percentages displayed to the customer
The percentages shown to the customer on the display are configured in the administration account, not on the tablet. Neither the POS NEXT app nor the Ebriza CDS app can change them: in the CDS app settings on the second tablet, you can only find the app language, “About device”, and the option to delete the device.
Log in to the administration account and go to Apps > Customer Display.
Open the Settings section.
Fill in the Tip percentage 1, Tip percentage 2, and Tip percentage 3 fields with the values you want the customer to see.
Click Save.
Keep in mind:
The Customer Display always shows three percentage buttons, plus the option to leave no tip and the possibility for the customer to enter a custom amount. A percentage cannot be deleted; it is replaced. If you no longer want 5% to appear, enter a different value in the corresponding field (for example, 10, 15, or 20).
Leaving a field empty does not mean “no percentage”. The display returns to the default values of 5, 10, and 15, so clearing the field brings back exactly the value you wanted to remove.
The setting is saved for the location selected in the administration account. If you have multiple locations, repeat the process for each one.
If the display still shows the old values after saving, restart the Ebriza CDS app on the second tablet — it reads the settings when it starts.
Attention: the path More (the three-line button, bottom right) > Settings > Order and receipt configuration in the POS NEXT app changes the tip percentages on the sales tablet, not the ones shown on the Customer Display. These are two different lists.
[tags: customer display, CDS, tip screen, secondary display, customer screen, tip, CDS setup]