A voucher is not a separate promotion. It is the way you trigger an already configured promotion: the customer gives you a number, you enter it in the POS, and the promotion is applied to the current receipt.
Usage
Vouchers are used when you want the discount to be available only to those who have received a code — a printed campaign, a gift code, or compensation for an unhappy customer.
Configuration
Go to Marketing and click +.
Under Details, choose the location and promotion type. Vouchers work with Volume Discount, Product Discount, and Order Discount.
Complete the validity period, target, and benefit.
In the last step, Loyalty, select Apply with voucher.
In the field below, enter the voucher numbers and save.
Loyalty
The Apply with voucher option selected, with the voucher code range 11–20 entered in the field below.
Vouchers are numbers, not text. They are entered as ranges or comma-separated numbers, in the format 1-100,150-160,190. This example creates 111 vouchers: from 1 to 100, from 150 to 160, plus number 190. Codes such as VARA2026 cannot be used.
The Bonus promotion type does not support vouchers. For Bonus, the only option under Loyalty is Apply automatically. If you want to offer a free product with a voucher, create a Product Discount promotion with a 100% benefit on the respective product.
Applying a voucher in the POS
Ebriza POS (the old app)
Add the products to the table.
On the top bar of the receipt, the one showing the order total, tap the three dots on the right. The order menu opens, and it includes the option "Loyalty / Promotions".
Tap "Loyalty / Promotions". A screen with two rows opens: "Loyalty" and "Promotions".
Open "Loyalty". A search field appears, with the hint "client or voucher (min 3 chars) ...". Type the voucher number there and pick it from the list - the discount is applied to the receipt automatically.
The code is typed on the "Loyalty" row only. The "Promotions" row opens a tick list, "Select promotions", and has no field to type into.
You can reach the same place by tapping the person icon on the left of that same top bar. The same two rows also appear on the payment screen, so the voucher can be entered at payment time as well.
A voucher needs a connection to the server. If the tablet is offline you will see the message "You cannot select a voucher while offline!". The "Loyalty" row requires the Clients app to be installed, and the "Promotions" row requires the Marketing app.
Ebriza POS NEXT
Add the products, then tap the three dots at the bottom right of the receipt, next to the OK button, and choose "Apply Voucher". The "Voucher number" window opens, with the hint "Enter the number": type the number and confirm. Once the voucher is applied, the same menu option becomes "Manage Voucher", where you can replace or remove it.
The voucher number is not entered on the Discount screen. The "Campaign" list there only contains the quick discount and the promotions that are applied manually, not voucher promotions.
A voucher can only be used once
After a number has been used on a receipt, it is marked as validated and cannot be used again. If you deactivate a promotion that still has unused vouchers, the application will warn you.
A voucher does not have a balance. You cannot create a 150 RON gift voucher that decreases as the customer makes purchases. The voucher triggers the promotion it is linked to once — whatever the customer consumes afterward is not deducted from any balance.
For 5 free drinks, create 5 voucher numbers linked to a promotion that gives 100% off the respective drink, or offer the products and deduct them from stock using a consumption receipt.
Promotions are percentage-based only
The benefit is expressed as a percentage, not in RON. If you need a fixed-amount discount in RON, apply it directly from the POS as a quick discount on the order or product, where you can choose between a percentage and a fixed amount.
Benefit step with the value 50 and the percentage sign
Benefit — The field has the % sign fixed next to it: the promotion cannot provide a discount in RON.
TAGS: [voucher, vouchers, voucher code, gift code, gift voucher, voucher campaign, discount code, how to create a voucher, how to sell a voucher]