To be able to log in to Ebriza you need a user account. This account can be created by your company administrator.
For creating your account, your administrator will need your email address or your phone number. After creating the account, an automated email and/or SMS will be sent to you to validate the email and the phone number.
After validating these two, you can log in to your Ebriza account with three values: your company shorthand (in the Company field), your user name - or the e-mail address or phone number you validated - and the password you have set up.
What to type in the Company field
The first field on the login screen, Company, asks for your company shorthand - a short identifier, no spaces, exactly as the hint in the field suggests: "ex: ebriza". It is not the company's legal name, not the VAT number, not the brand name and not the name of one of your locations. If you type the company name there, the login is refused with the message "Company not found!".
There is one shorthand per account, no matter how many brands or locations you have. So the question "do I type the restaurant name or the company name?" has a single answer: neither - the account shorthand.
It is the same value you type when registering a tablet in the Ebriza POS app, in the Company name field.
"Company not found!" has nothing to do with the password or the user: it says that the value in the Company field does not match any account. A wrong password fails differently, with a different message.
If you do not know your account shorthand, ask your account administrator or write to us on the chat - do not try variants of the company name.
Logging in with your user name:
2. Logging in with your email address:
3. Logging in with your phone number:
Profile details/ changing your password
After you logged in to your account, if you want to modify any personal data or your password, you can do that by accessing My Account, by clicking on your user name from up-right.
[tags: login, log in, registration, authentication, change password]