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How can I void a product?
Andrei avatar
Written by Andrei
Updated over 3 years ago

If you have products marked on a table and in the meantime you want to void a product, there are two situations in which you can do this.

  • If you have marked products on a table, but you have not yet left it, click on the X next to the product and the product will be deleted

  • In case the products have already been marked on the table and have been saved, you will have to go to the button with the 3 dots, click on it and then click Void.

  • A new window will open with the items that are on the receipt. To void a product, you have to click on the desired product and it will move to the box with the Voided products. Don't forget to save your changes.

  • The number of voided products will appear based on a notification at the top right. This will not impact the issuance of the receipt, will not appear on it and won't be deducted from stock.

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