To rename your printer or to add / change tags, you will need to go to Ebriza POS.
From there, at the Meniu and select: Printers and Devices.
A new window will open with all the printers that you have installed on your location.
Click on the Printer you want to rename.
From here you can rename your printer or add / change tags. Don't forget to Save.
If you have multiple tags, these ones will be separated by comma.
Edge Cases:
Payment notes and delivery receipts print ONLY on the default printer
Printing rules based on rooms and tags apply only to order receipts. For other receipt types, the behavior is as follows:
Payment note — prints exclusively on the printer set as default, regardless of the room the order comes from or the product tags.
Delivery order receipt (for delivery orders, attached to the bag) — prints exclusively on the printer set as default.
Return / order cancellation receipt — prints automatically on the printer configured for the related orders; this issuance cannot be disabled separately.
How do I change which printer issues the payment note?
Go to POS Menu > Printers and Devices.
Select the desired printer (e.g. the bar printer).
Check the Default option to set it as the main printer.
Save.
Important: The payment note cannot be printed simultaneously on multiple printers — only on the default printer.
Troubleshooting: order receipt doesn't print
Issues usually come from incorrectly configured tags or improper printer configuration. Follow the steps below:
1. Check product tags
Go to Catalog.
Make sure each product has the correct tag for its preparation area (e.g.
kitchen), without diacritics, extra spaces, or spelling variations.
2. Check printer settings
Go to POS Settings > Printers and Devices.
Select the relevant printer.
In the Print Rules (tag1, tag2) field, enter the exact same tag used in the Catalog (e.g.
kitchen).Tags in the Catalog must be identical to those in the printer settings for routing to work correctly.
3. Button with mixed products (food + drinks)
When a product has the kitchen tag, it will be printed automatically on the non-fiscal printer configured with the same tag, even if it was added from a button that also contains drink products. Just verify tag consistency.
4. If there was a recent power outage
Printers may have changed their IP address after a power outage.
Go to POS Menu > Printers and Devices.
Delete the existing printers (long-press for 2 seconds on each).
Add them again using the "+" button, selecting the correct model.
[tags: how to access printer settings, how to edit a printer, how to change default settings, where to add tags, tags, non-fiscal printer, bar, kitchen, printer name, editing]