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How do I send an invoice to a client by email?

Written by Andrei

After issuing a fiscal receipt, the specific invoice can be sent via email to the customer. To send the invoice, go to the Receipts menu in the POS and follow these steps:

1. Select the order for which you want to send the invoice and hold click on it. Then select the Email invoice option.

2. Select the customer or add a new one (from the + button) and push the send button.

  • In case the customer has an email address saved, the invoice will be sent automatically, by clicking "send email"

  • In case the customer doesn't have an email address, you can add it here and then press the send button.

If you want to add a new customer, check this article. How can I add a new customer?


Edge cases

I can no longer find the receipt in POS to send the invoice

The POS only displays receipts from the last 6 days. For an older receipt, issue or send the invoice from the admin account:

  1. Go to the Sales menu in admin.

  2. Search for the receipt using the magnifier — you can filter by date and by payment method.

  3. Open the order (3 dots → View) and issue / send the invoice.

Note: a modern payment on a Z report represents a bank transfer. If the receipt is not older than 6 days, you can also find it in POS → Receipts, filtering by payment method.


[tags: how to send an invoice by email, e-mail, client, clients, how to search for a client, search]

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