Skip to main content

How to verify the IP on the non-fiscal Epson printer (TM-T20)

Written by Andrei

The non-fiscal Epson printer connects to Ebriza only through a network (LAN) cable into the router — the same router the tablet is connected to over Wi-Fi. The printer does not connect over Wi-Fi and is not configured from a manufacturer app. Its IP address does not appear in the Ebriza account and must be read directly from the printer:

  1. Turn the printer off.

  2. Press and hold the FEED button and, while holding it, turn the printer back on.

  3. A report is printed showing the IP address, together with the Subnet Mask and Gateway.

How to read the address on the report

The address has the same first 3 number groups as the tablet (for example 192.168.1.x versus 192.168.1.y): the printer is on the network. If the app still does not find it when searching, enter the address manually in the printer's configuration in Ebriza.

The report shows 192.168.192.168: this is the Epson factory-default address. The printer has never received an address from the network, so it is not connected to the network at all. First check the network cable between the printer and the router — plugged in at both ends, into a working router port, and not faulty — and only then the router or DHCP.

The report shows xxx.xxx.xxx.xxx or an address like 169.254.x.x: the conclusion is the same — the printer did not receive an address from the network, and the check again starts with the network cable and the router.

If the printer has to be moved to a different IP address, the steps are in the article “Changing the printer's IP address”. A factory-default address, however, cannot be corrected from the Ebriza app: until the printer receives an address from the network over the cable, there is nothing to change.

Did this answer your question?