Online store FAQ

Answears at your questions about Online Stores

Andrei avatar
Written by Andrei
Updated over a week ago

1. How can you sell online?

Required:

-Create an Ebriza account if you are not already an Ebriza customer.

-To download the 'Premium POS' package and the 'Online Orders' application.

-To sign an e-commerce payment contract for card payment with Banca Transilvania.

2. How much does it cost?

2.9% applicable to the value of each order (transaction) made through your ONLINE store.

Example:

The total value of the sale = 150 RON

Ebriza Commission = 2.9%

Estimated BT commission = 1.2%

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Total commission payment - 6.15 RON

* the displayed prices do not include VAT

3. How do I pay?

You pay ONLINE directly in Ebriza, we have prepared a simple and secure way for you to pay by card.

Ebriza Invoice:

-is always available in your account

-invoice includes all the details about the Ebriza commission applied to each order made through your ONLINE store.

For more details, please access this link.

4. How do I create an account in Ebriza?

The Ebriza account is registered here. Ebriza creates an online shop with your name: https://ebriza.com/shop/magazinultau. Everything takes about 5 minutes.

5. How do I sign the card payment contract with Banca Transilvania?

-We will send the form with your company's data directly from your Ebriza account to Banca Transilvania, in order to sign the eCommerce contract for processing online payments.

-More information about the e-commerce solution of Banca Transilvania for processing online payments can be found here.

-To sign the contract with Banca Transilvania, you need to have an active account on their official website.

6. Customize your online store

-You will have a few simple steps to follow to give your online store a personalized look.

-To see in more detail, please read this guide.

7. Can I make the connection between my domain and the generated store?

If you already have a domain purchased, which customers know, you can redirect traffic from your site directly to the online store. For this setting, you can contact us and we will help you.

Note: If you do not have your own domain but would like to purchase one, we can take care of everything.

8. We have different support tools for the implementation of the ONLINE store:

Phone: 0376.300.257

Chat: chat application available on the web: https://ebriza.com/, in the platform or application.

Help (Romanian or English): http://help.ebriza.com/ro/

9. Who can sell?

Anyone who owns a company registered on the territory of Romania and whose object of activity is: Retail trade, see the CAEN list.

In order to be able to sell online, the company must have the code Caen 4791- retail through the order houses or through the Internet. To add this CAEN code, you can call www.regnet.ro.

We address: Restaurants, Cafes, Pastry Shops, Pet Shops, Convenience and Specialty Stores, Groceries, Grocery Stores, Cooperatives and any merchant who wants to sell their products in the physical store online.

Note: Online stores of pharmaceuticals, parapharmaceuticals and food supplements are not currently accepted.

10. Examples of online stores on the Ebriza platform

Examples of stores can be seen here.

Next step

-Now that you've read our answers to customer questions, you can start customizing your online store.

[tags: online shop, your online store, how can i open an online store through Ebriza, online sale]

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