Newly created user? No reset is needed.
The steps below are for a user who already had a password and forgot it. When you create a new user in Account Settings -> Users, the user automatically receives a password-setting link by email and/or by SMS, to the email address and phone number entered on the user. The user opens the link and sets their own password. If the link did not arrive or has expired, check the email address / phone number on the user and use the Resend notification option (see the article "How can I activate a User?").
If we want to perform a password reset, all we have to do is follow the steps below:
Go to www.ebriza.com and click on Login.
Under the 3 fields click on Password recovery
We will have to fill in the 2 boxes with Company Abbreviation and Username.
ATTENTION: The password is sent by e-mail. Therefore, the user must have a valid email address added to the account.
Changing your password while logged in
If you are already logged in and just want to change your password: click on the username (top right) -> My Account -> Change Password section. Enter the current password, then the new password, and save.
NOTE: Fill in the company and user abbreviation fields exactly with the names they were saved with, in uppercase and lowercase (case sensitive fields).
[tags: password reset, reset, what do i do if i forgot my password, how can i recover my password, new user password, how does a new user set a password, activation link]