The Tazz application is an integration with the Tazz platform that allows you to take and manage your Tazz orders directly from your Ebriza POS, without having to use the Tazz tablet.
CONFIGURATION:
Create an account on the Tazz platform.
Install the Tazz app from the Ebriza Marketplace.
2. PRODUCTS SYNCHRONIZATION
To communicate products between the two platforms, follow these steps:
Create a new Configuration- Product Display configuration, with the categories and products that you want to appear on your Tazz platform or that you have already saved there.
Click here for information on how to create a new configuration.
EXTRA OPTIONS
If you offer extra options for certain products, or if you have packages that contain multiple product options (combos, menus, etc.), you need to configure them from Modifiers section, and they will appear exactly the same in Tazz.
If you don't know how to configure modifiers, click here for details.
Warning: You must have an equivalent in Ebriza for each extra product / option in Tazz.
Example:
You have the product Pizza Regina Margherita configured as a modifier - source product (see the article on creating modifiers), and to this you can add extra toppings, which you created as products in Ebriza and added as options to the modifier, but you don't want them to appear as separate products.
For this, you need to have ONLY Regina Margherita Pizza in the Product Display, because you have added the toppings in the modifier options and they will appear there automatically.
LAST STEPS
Once you're done setting up, you can set the Setup to INACTIVE so that it doesn't appear in the Ebriza POS app on your tablet.
Find the Tazz app in your Ebriza account on the left under Applications.
Once you access the application you will notice a button that says Sinc. Tazz products, click this button.
A window will open where you have to select the configuration you created in Display Products, with all the products you want to appear in Tazz.
In the TAZZ API KEY field, you'll need to enter the key you find in your account on the Tazz platform under Settings - Tools:
Copy that key in the TAZZ API KEY field in Ebriza, then click the Start Sync button.
Important remarks:
ATTENTION - If you have existing products on the TAZZ platform that have no correspondent in EBRIZA via SKU, if you synchronize, the products from Ebriza in TAZZ will be created and you will have duplicate products that you will have to delete later.
PRODUCTS FOR PEOPLE OVER 18 YEARS OLD: If there are products for people over 18 in the TAZZ menu, these products must be mentioned in the CONFIGURATION- PRODUCTS - EDIT PRODUCT:
In this way, these products will not be visible to minors on the TAZZ platform.
IMAGES FOR PRODUCTS: If your Ebriza products have images, they will also be imported into the Tazz platform. For details on importing product images into Ebriza click here.
PRODUCT DESCRIPTION: If you would like your products to have a brief description on the Tazz platform, you can enter this description in the SHORT DESCRIPTION field on the Ebriza product edit page.
Click on the edit page below and you will find this field:
3. APPLIED TAZZ PROMOTIONS (CAMPAIGNS)
Note: For Tazz promotions, you need to have the Marketing application installed in Ebriza.
Free 1 + 1 promotion
Example: If you have the product Pizza - price 20 lei and you offer it in Tazz at the Pizza 1 + 1 Free offer - price 20 lei, you must have set up the product Pizza 1 + 1 Free - price 40 lei in Ebriza, because the discount will be apply automatically from Tazz.
Note: If you still have the product available without an offer, it must exist as such on both platforms (eg Pizza - price 20 lei).
Promotion type 50% Discount
Example: For the Burger product with the full price of 30 lei, the Tazz campaign will display the reduced Burger price( 15 lei). In Ebriza there must be the Burger product at the full price of 30 lei.
Attention: The products must be saved in Ebriza with their full prices, without discount, because the discount will apply from Tazz.
SYNCHRONIZATION OF TAZZ CAMPAIGNS WITH EBRIZA.
!!! Sync menu with Tazz can only be done while all promotional campaigns are INACTIVE. Campaigns should be reactivated only after menu sync !!!
4. SETTINGS
The settings are accessed from the one-wheel icon in the Tazz app in your Ebriza account.
A new window will open with the following options:
SAVE NEW PRODUCTS - allows you to create products according to information received from Tazz. If you have products in Tazz that do not exist in Ebriza, they can be created automatically.
Attention: The products will not have any kind of recipe, and the VAT rate will be 0%.
DELIVERY: If you want Tazz suppliers to pick up and deliver orders, you need to check this box for I use Tazz delivery. (Thus, the delivery fee automatically sent by Tazz will not enter your order from Ebriza)
If you are in charge of delivery in person, you will need to create a "Tazz delivery fee" product in Ebriza and Tazz, which will have the "tazz-delivery-fee-4.99" sku (where 4.99 is the value of the fee Delivery).
Click here for information on quickly creating new products.
5. INTEGRATION
The last step to complete the integration is to communicate to the Tazz contact "Client ID" and mention that you want Tazz integration with Ebriza.
You can find the client ID in the administration account, access the Tazz application on the left and click on Service Integration:
6. UTILIZATION:
a. Open the Ebriza POS at the delivery room. (automatically created when the first external command entered into Ebriza, after activating the integration).
b. As soon as an order is placed on Tazz, it will appear directly in the POS.
In the delivery room you will be able to see the orders received and you will be able to follow them according to the status:
The red ones (and marked in yellow) are the newly entered orders, which have not yet been processed.
The blue ones were accepted, the operator entered the order and confirmed it.
The green ones have already been sent to the kitchen and are being prepared.
c. When the order is ready for delivery, click on the "Show only paid orders" button and click on the order that has just been completed. From here you will choose the new status of the order "Delivery order" / "Order completed".
d. In case you have one or more products that cannot be ordered anymore for any reason, you can set them as out of stock form the Ebriza POS app.
Follow these steps:
Long press on the desired out of stock product and select Stock Availability.
Change the product's status from "In stock" to "Not available". It will be unavailable until tomorrow.
Note: In order to use our application, you must have a contractual relationship with Tazz in advance.
NEXT STEP
We recommend using the Alerts app in parallel with the Tazz app, especially the "API order failed" and "New products saved via API" options to be notified by email if an order could not be sent to Ebriza or order contains a product that is not configured in the Configuration and requires verification. Click here to find out how alerts are set.
[tags: deliveries, external integration delivery applications, external orders, external order, delivery room]