The Tazz application is an integration with the Tazz platform that allows you to receive and manage your Tazz orders directly from your Ebriza POS, without the need to use the Tazz tablet.
Note: To use the integration in our application, a contractual relationship with Tazz is required in advance.
CONFIGURATION:
Create an account on the Tazz platform.
Install the Tazz application from the Ebriza Marketplace.
Access the Applications section -> Tazz application -> Brand Settings -> Brand Settings.
Fill in the Brand field by adding the name of the restaurant.
Fill in the TAZZ API Key field with the key you can find in your Tazz account, at Settings - Tools.
You can use the automatic order acceptance feature by checking the toggle and setting a preparation time. This way, orders will be integrated with the "In Preparation" status instead of the "New" status. The order receipt will be automatically sent to the printer or Kitchen Display Screen
Additionally, you need to check these options in the Settings -> Settings section on the right.
Save new products - allows the creation of products based on information received from Tazz. If there are products in Tazz that do not exist in Ebriza, they can be created automatically.
Use Tazz delivery: If you want Tazz couriers to pick up and deliver orders, you need to check the box for Use Tazz delivery. (This way, the delivery fee sent automatically by Tazz will not be included in your order in Ebriza.)
If you use your own fleet of couriers for delivery, you will need to create a product called "Tazz delivery fee" in both Ebriza and Tazz, which must have the SKU "tazz-delivery-fee-4.99" (where 4.99 is the delivery fee amount).
Click here for information on quickly creating new products.
Communicate the "Client ID" to the Ebriza team and mention that you want integration with Tazz. You can find the Client ID in Settings - Service Integration.
2. PRODUCT SYNCHRONIZATION
Create a new configuration from Nomenclature - Product Configuration, with the categories and products you want to appear on the Tazz platform or that you already have saved there.
Click here for information on how to create a new configuration.
After you have finished configuring, you can set the Configuration to Inactive so that it does not appear in the Ebriza POS app on the tablet.
EXTRA OPTIONS
If you offer additional options for certain products or packages with multiple options (combos, menus, etc.), you need to configure them in Ebriza under the Modifiers section. These will also appear in Tazz.
If you are unsure how to configure modifiers, click here for details.
Note: For each product/extra option in Tazz, you must have an equivalent in Ebriza.
Example:
You have configured the Pizza Regina Margherita as a modifier - source product (see the article on creating modifiers).
Additional toppings, created as products in Ebriza and added as options to the modifier, can be added to it. However, if you do not want these toppings to appear as separate products, you will only include the Pizza Regina Margherita in Product Configuration, as the toppings will automatically appear in the modifier options.
Note: Products must be saved in Ebriza with their full prices, without discounts, because the discount will be applied in Tazz.
TO ESTABLISH PRODUCT COMMUNICATION BETWEEN THE TWO PLATFORMS, FOLLOW THESE STEPS:
Access the Tazz application from Ebriza - Brand Settings - Sync Menu.
Select the brand (1) for which you want to sync the menu and the desired configuration (2).
Click "Start Sync."
!!! Menu synchronization between Tazz and Ebriza should only be done when Tazz campaigns are turned off. After synchronizing the menu, campaigns can be turned on again !!!
Important Notes:
PRODUCTS FOR ADULTS (18+): If the menu intended for Tazz includes products intended for people over 18 years old, these products must be indicated in NOMENCLATURE - PRODUCTS - EDIT PRODUCT:
In this way, these products will not be visible to minors on the Tazz platform.
PRODUCT IMAGES: If your products in Ebriza have images, these will be imported to the Tazz platform as well (with a Tazz limit of 4GB per image). For details on importing product images in Ebriza, click here.
PRODUCT DESCRIPTIONS: If you want your products to have a brief description on the Tazz platform, you can enter this description in the SHORT DESCRIPTION field on the detailed product editing page in Ebriza.
3. UTILIZATION:
a. Open the Ebriza POS at the delivery room. (automatically created when the first external command entered into Ebriza, after activating the integration).
b. As soon as an order is placed on Tazz, it will appear directly in the POS.
In the delivery room you will be able to see the orders received and you will be able to follow them according to the status:
The red ones (and marked in yellow) are the newly entered orders, which have not yet been processed.
The blue ones were accepted, the operator entered the order and confirmed it.
The green ones have already been sent to the kitchen and are being prepared.
c. When the order is ready for delivery, click on the "Show only paid orders" button and click on the order that has just been completed. From here you will choose the new status of the order "Delivery order" / "Order completed".
d. In case you have one or more products that cannot be ordered anymore for any reason, you can set them as out of stock form the Ebriza POS app.
Follow these steps:
Long press on the desired out of stock product and select Stock Availability.
Change the product's status from "In stock" to "Not available". It will be unavailable until tomorrow.
We recommend using the Alerts app in parallel with the Tazz app, especially the "API order failed" and "New products saved via API" options to be notified by email if an order could not be sent to Ebriza or order contains a product that is not configured in the Configuration and requires verification. Click here to find out how alerts are set.
[tags: deliveries, external integration delivery applications, external orders, external order, delivery room]