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How do I set the VAT rates on the Partner cash register?

Setting Partner VAT rates

Written by Eva

Before setting the VAT rates on the cash register, a Z report must be issued.

  • After issuing the Z report:

  1. Press the MENIU button

  2. Scroll up/down through the menu to MOD Z

  3. Scroll up/down the menu to VÂNZĂRI PE DEPARTAMENTE

  4. Go with the ON/OFF button to the main menu

  5. Press the MENIU button

  6. Go with the up/down arrow in the menu to PROGRAMARE

  7. Add the password 0000 and press TOTAL

  8. Go with the up/down arrow in the menu to DEPARTMENT

  9. Go with the up/down arrow in the menu to PROG NR TVA

  10. Here on the printer screen you should see TVA 01 - 1, TOTAL

  11. Here on the printer screen you should see TVA 02 - 2, TOTAL

  12. Here on the printer screen you should see TVA 03 - 3, TOTAL

  13. Here on the printer screen you should see TVA 04 - 4, TOTAL

  14. Here on the printer screen you should see TVA 05 - 5, TOTAL If these 5 VAT rates are set correctly, press TOTAL until the last position.

  15. Return to the Main menu with the ON/FF button

  16. Press the MENU button

  17. Scroll up/down in the menu to MOD S

  18. Add the password 20100102 and press TOTAL

  19. Go with the up/down arrow in the menu to PROG COTE TVA

  20. Go to the main menu on OPERATOR: 1 mode to issue receipts.

Frequently Asked Questions:

Q: Why does the fiscal printer issue only receipts with the message “CANCELLED RECEIPT”?

A: “CANCELLED RECEIPT” appears when there is a mismatch between the VAT rate configured in Ebriza and the VAT rate configured on the fiscal printer.

Example: You have a product in Ebriza with 11% VAT, but the fiscal printer is configured only with a 0% VAT rate. The receipt cannot be issued and is automatically cancelled.

Causes:

1. VAT rates are not configured identically on both sides (check in the Admin page → Configuration that the VAT rates for products are correctly set. If you are not VAT registered, all products must have a 0% VAT rate.)

2. The fiscal printer does not support a 100% discount — printing a fiscal receipt with a total value of 0 will be automatically cancelled.

Valid only for the Ebriza POS application (not Ebriza POS NEXT):

For Partner 200/300 users after the VAT changes from August 2025: it is mandatory to update the VAT rates per department in Ebriza:
POS Menu → Printers & Peripherals → Click on the fiscal printer → Add the VAT rates in the same order as they appear on the X/Z report.

[tags: tax printer, partner, VAT rates, cash register]

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