Before setting the VAT rates on the cash register, a Z report must be issued.
After issuing the Z report:
Press the ON button.
Navigate up/down in the menu until you reach 4) PROGRAMMING.
Enter the password 0030 and press TOTAL.
Navigate up/down in the menu until you reach VAT RATES.
VAT RATE A should be set to 19.00%; proceed with TOTAL.
VAT RATE B should be set to 9.00%; proceed with TOTAL.
VAT RATE C should be set to 5.00%; proceed with TOTAL.
VAT RATE D should be set to 0.00%; proceed with TOTAL.
VAT RATE E should be set to 0.00%; proceed with TOTAL.
Save the changes made by pressing TOTAL.
Frequently Asked Questions:
Q: Why does the fiscal printer issue only receipts with the message “CANCELLED RECEIPT”?
A: “CANCELLED RECEIPT” appears when there is a mismatch between the VAT rate configured in Ebriza and the VAT rate configured on the fiscal printer.
Example: You have a product in Ebriza with 11% VAT, but the fiscal printer is configured only with a 0% VAT rate. The receipt cannot be issued and is automatically cancelled.
Causes:
1. VAT rates are not configured identically on both sides (check in the Admin page → Configuration that the VAT rates for products are correctly set. If you are not VAT registered, all products must have a 0% VAT rate.)
2. The fiscal printer does not support a 100% discount — printing a fiscal receipt with a total value of 0 will be automatically cancelled.
[tags: tax printer, datecs, VAT rates, cash register]
