The integration with Tap Tasty involves the connection between the application or the website created through Tap Tasty with your Ebriza account, respectively the Ebriza POS application.
This involves menu synchronization and direct retrieval of orders placed through Tap Tasty, directly from the Ebriza POS.
To use the integration, it is necessary to install the Tap Tasty app from the Ebriza marketplace, then tell the Tap Tasty Client ID in the "Service Integration" box.
After Tap Tasty completes the integration, the orders will enter the delivery room.
You can read more about the delivery room here.
Auto-accept orders
You can enable auto-acceptance of orders coming through Tap Tasty so they enter the delivery room directly with the "In preparation" status (not "New"), and the order receipt is sent automatically to the printer or Kitchen Display Screen.
This setting can be configured in two ways:
Setup from the Ebriza admin account
Available on any POS version:
Open the Tap Tasty app from your Ebriza admin account.
Navigate to Brand Settings → Brand Settings.
Tick the "Auto-accept orders" option.
Set the estimated preparation time for orders in the dedicated field.
Click Save to apply the changes.
Attention: when automatic order acceptance is enabled, the tablet does not play any sound in Ebriza POS when a new order is received.
Setup directly from Ebriza POS NEXT
Alternatively, on Ebriza POS NEXT, this setting can also be configured directly from the POS app, without accessing the web admin account:
Open the Deliveries section in Ebriza POS NEXT.
Tap the three dots in the top-right corner of the screen.
Select Auto-accept orders.
Select the restaurants for which you want to enable auto-acceptance.
Tap the Apply button to save the changes.
When auto-accept is enabled, Ebriza POS NEXT plays a sound notification when a new order is received.
After using either method, Tap Tasty orders will be auto-accepted according to the preparation time set.
Learn more about Tap Tasty services here.
The menu: where it syncs from and what to check if a product does not appear on Tap Tasty
The menu sent to Tap Tasty contains exactly what is included in the product configuration selected for that brand, under Applications → Tap Tasty → Brand Settings → Menu Sync. The entire product catalog is not sent.
A new product created under Nomenclator → Products is automatically added only to the default “Nomenclator” configuration. In custom configurations — meaning the ones used specifically for delivery — it must be added manually. Otherwise, it will never be sent to Tap Tasty, no matter how many times you run the sync.
If a product does not appear on Tap Tasty, check the following in this order: the product is included in the configuration the brand syncs from; the product is not marked as unavailable; the menu sync completed successfully after the latest change. A sync can also fail if the platform does not respond in time — in that case, the menu on the platform remains unchanged and the sync needs to be run again.
Detailed steps are available in the article “I synced the menu, but some products are missing from the delivery platform.”
If orders from Tap Tasty are still coming into your POS, the integration is connected and does not need to be set up again — a missing product is a menu issue, not an integration issue.
[tags: tap tasty, integration, tap tasty integration, API]