For products where you need to automatically charge the SGR warranty, you must activate the Warranty button that appears below the product price on the product editing page.
If you need to add the warranty to multiple products, you can use the bulk editing button in the Catalog, Products page.
The standard warranty price is 0.5 RON, but if it ever needs to be modified, this can be done using the blue button "Change bottle deposit price".
How does it work?
In POS: The warranty is automatically added to the receipt as a separate line item.
Delivery: The warranty is sent with the product it is activated for, on Wolt and Bolt Food. Glovo has not yet implemented anything in this regard.
Attention: On Bolt, the warranty will be added to the product price, so if you send a Coca-Cola product priced at 10 RON, it will be displayed on Bolt Food as 10.5 RON, warranty included.
In the POS, the SGR deposit is automatically added to the receipt as a separate line. It is never discounted — it remains at its full value even when a discount is applied to the receipt.
Frequently Asked Questions
Q: Do I need to receive the SGR from the supplier's invoice? Do I create a separate product for it?
A: Please ask your accountant whether this is necessary or not.
If it is necessary, you can do so by creating a GRN (Goods Receipt Note) based on the supplier's invoice.
The SGR can be added to inventory as a product, packaging, or consumable. It must be manually deducted from stock periodically via consumption note, inventory, or stock reset — it is not automatically deducted by checking the "Guarantee" box in the product edit screen in the Nomenclator.
If you do not wish to receive it, in the GRN, enter 0 in the quantity column.
Q: Does the discount on the receipt also apply to the SGR deposit?
A: No. The SGR deposit is not included in the discount calculation and never receives a discount. It remains on the receipt at its full value, regardless of whether the discount is applied “On order,” “On products,” or through a campaign created in Marketing. The same applies to the tip.
Therefore, there is no need to change the discount type to protect the deposit. If a report appears to show that the deposit was discounted, open the relevant order and check it line by line: the discount on the deposit line is 0.
Q: How do I see how much SGR deposit I invoiced over a period (for example last month, for my accountant)?
A: There is a dedicated standard report. Go to www.ebriza.com, then Menu, then Reports, in the Sales category, and open the report named exactly "Garanție" (the report is listed under its Romanian name). Choose the period from the "Data" (date) filter - the report opens on "Today", so change the filter for last month. The report gives you one row per day, with Data creare (creation date), Cantitate vanduta (quantity sold) and Total incasat (total collected), and a total row at the bottom of the table holding the figure for the whole period.
The report is available on any account - you do not need the Insights application and this is not a custom report. "Total incasat" includes VAT; the report has no breakdown by VAT rate, and for the rates you use the "Vânzări pe cote TVA" reports in the Accounting category. Like every report, it runs for the location selected at the top of the screen.
[tags: warranty, SGR, products, product editing, SGR warranty, returns]