Steps to authorize Ebriza to automatically send invoices to SPV:
Access the Sales menu or the Costs menu and click the Set button in the top right.
Select the C.U.I. for which you are completing the authorization. Authorization is granted for a single C.U.I., so if you have multiple companies in your account (for example, a franchised location that has its own C.U.I.), select the C.U.I. of the relevant location here and repeat the steps for each C.U.I. separately.
Choose one of the options: the first if you have the certificate and access to SPV, or the second if your accountant will complete the authorization process.
A new tab will open in your browser.
Before clicking the blue "Authorize Ebriza" button, make sure the digital electronic signature certificate is connected to your PC/laptop.
Click the button, sign with the certificate, and Ebriza will now be authorized to send invoices directly to your SPV.
After successful authorization, you will return to the main page, where you can enable Automatic Pilot if desired — meaning Ebriza will automatically send/retrieve all invoices from your account starting from the date selected by you.
If you leave the setting on Manual, nothing is sent automatically: you upload each invoice whenever you want, from its order, using the upload button in the S.P.V. column. The button works at any time and as many times as needed — the Automatic Pilot is optional and does not need to be configured in order to send an invoice. The complete process is below.
Authorization is done separately for each C.U.I.
Ebriza authorization in S.P.V. is granted per C.U.I., not per Ebriza account and not per location. If you have multiple companies in your account — the most common case is a location added with the Franchised Location checkbox, which has its own C.U.I. — each C.U.I. must be authorized separately. The fact that one company is authorized says nothing about the others: invoices issued under an unauthorized C.U.I. will not be sent to S.P.V., even though the rest of the account works normally.
Important: the Autopilot setting and the start date do NOT prove that the ANAF authorization has been completed. They are only Ebriza settings and are saved as soon as you open the authorization screen and select the C.U.I. — meaning before signing in with the certificate in S.P.V. If the process was started but not completed (for example, the link sent to the accountant was not finalized), you will still see Autopilot enabled and a start date, even though the C.U.I. was never actually authorized.
The check above tells you whether the authorization process was completed in Ebriza. It does NOT tell you whether ANAF still accepts requests for that C.U.I. An authorization that worked previously and was later revoked by ANAF will still be displayed in the same way - with the arrow or green checkmark - because what you see there is the status stored in your account. If your symptom is that supplier invoices from S.P.V. have stopped coming in from a certain date, go to the section “Supplier invoices from S.P.V. have stopped coming in from a certain date” below.
How to reliably check whether a C.U.I. is authorized:
In the Sales menu, open an order with an invoice issued for the relevant location and look at the S.P.V. column on the invoice row.
If you see only an orange triangle, without an arrow, the C.U.I. of that location is not authorized with ANAF. Click the triangle — the authorization screen opens directly, and you can repeat the steps from the beginning of the article for that C.U.I.
If you see the upload arrow, the clock, or the green checkmark, the C.U.I. is authorized and any potential issue is with that particular invoice, not with the authorization.
Where is the manual upload button in S.P.V.?
The button is located on the invoice row, inside the order, not in the order list:
Go to the Sales menu and find the order containing the invoice (by period, location, or invoice number).
Open the order.
Scroll down to the Invoicing section, where the order documents are listed. The table has the columns Date, Type, Invoice No., PDF, Email, XML, and S.P.V.
On the invoice row, in the S.P.V. column, click the upload button — the upward arrow.
Confirm the upload. That's it; the invoice is sent to S.P.V.
In the S.P.V. column, something else may appear instead of the arrow. Here's what each status means:
Upward arrow: the invoice has not been uploaded yet. This is the manual upload button.
Upward arrow plus a clock: the Automatic Pilot is enabled and the invoice is in the queue. The arrow still works if you want to send it immediately, without waiting.
Downward arrow plus a green checkmark: the invoice has already been uploaded successfully. The upload arrow no longer appears because there is nothing left to send; from here, you can download the response signed by ANAF.
Upward arrow plus a warning triangle: the last upload failed. Click the triangle to see the reason and the arrow to try again after correcting the issue.
Only a warning triangle, with no arrow: the C.U.I. of that location has not yet been authorized with ANAF. This is the only case where the upload button is actually missing. Click the triangle — the authorization screen described at the beginning of the article will open directly.
N/A text: the document is a proforma invoice. Proforma invoices are not sent to S.P.V.; first, convert it into an invoice.
Alternatively, you can leave the setting on Manual, in which case you will need to send each invoice individually.
If you do not activate Auto Pilot, you will have to manually send each issued invoice by opening the respective order in the Sales menu.
Deauthorization and re-authorization
If Ebriza appears as deauthorized in SPV, common causes are:
The digital signature certificate has expired or was renewed
Change of the company's legal representative in SPV (authorization is tied to the person who signed)
Manual revocation from SPV (by the accountant or another user with access)
Temporary technical issues at ANAF (rare — automatically appears as deauthorized but returns after resync)
Got a new certificate? First revoke the old authorization, then authorize again
The authorization remains linked to the certificate with which it was obtained until it is explicitly revoked, and a new authorization cannot be created on top of the existing one. If you skip the revocation step, you will receive the message “Access was denied by the access policy” when you are redirected to the ANAF portal, because ANAF still sees the session linked to the old certificate.
Step 1 - Revoke the old authorization:
Go to the Sales menu, click the settings gear in the top-right corner, and select “Authorize Ebriza for access to S.P.V.”.
Select the CUI that is already authorized. Its settings page opens directly — you will not see the access options because they are only displayed while the CUI is not yet authorized.
At the bottom, next to the Save button, click the red “Revoke authorization” link.
Confirm the message informing you that we will delete the authentication token for SPV and that you will need to authenticate again using your certificate.
Step 2 - Authorize again using the new certificate:
Make sure the new digital certificate is connected to the PC/laptop.
Go to the same settings gear, select “Authorize Ebriza for access to S.P.V.” again, and choose the CUI.
The three access options are now displayed. Select “I have access to S.P.V. with a digital certificate” (or “Obtain access through the accountant” if the certificate belongs to the accountant) and click Continue.
The ANAF portal opens in a new tab. Sign in using the NEW certificate.
After authorization, configure “Invoice upload mode to S.P.V.” and “Invoice download mode from S.P.V.” again (Autopilot or Manual), the date from which Autopilot should start, and the “Location where we will download the invoices”, then click Save.
Keep in mind that revoking the authorization also deletes the configuration: the upload/download mode, start dates, and download location are lost and must be configured again in Step 2. Invoices that have already been uploaded remain uploaded — nothing that has already been sent is lost. Until you complete Step 2, Autopilot will not upload or download anything, so make sure to complete the two steps one after the other.
Reauthorization is also done per C.U.I. If you have multiple companies in your account, check and reauthorize each C.U.I. separately — deauthorizing one does not affect the other, and vice versa.
Supplier invoices from S.P.V. have stopped coming in from a certain date
If supplier invoices were coming into Costs automatically until a certain date and then suddenly stopped, the cause is almost always that ANAF no longer accepts our requests for that C.U.I.: the authorization or certificate used to authorize it is no longer valid for that C.U.I. This is not a problem with your account and there is nothing for us to fix on our side - it is resolved entirely from your account by authorizing again.
What to do, in this order:
Revoke the old authorization for the respective C.U.I. and authorize it again using a valid certificate. The steps are detailed below, in the section “Do you have a new certificate? First revoke the old authorization, then authorize again” - they are the same in this case.
After reauthorizing, set up the invoice upload and download mode again, along with the start dates and download location: revoking the authorization deletes the configuration.
Manually retrieve the invoices from the period during which the import was stopped, from the Costs menu, using the “Download invoices from S.P.V.” button. Automatic retrieval resumes from where it stopped, but it does not automatically recover a long interruption; the maximum period you can request in a single download is 60 days, so for a longer gap, download the invoices in consecutive periods of no more than 60 days each.
To confirm the cause, you can also perform the following test before reauthorizing: go to Costs, click “Download invoices from S.P.V.”, select a short period, and click Download. If ANAF rejects the request, its message appears directly on the screen, in the form “Nu aveți drept în SPV pentru CIF=...” - this confirms that the right for that C.U.I. is no longer valid. If the Download button is inactive, the authorization definitely no longer exists in the account; however, note that an active button does NOT prove that the authorization is still valid with ANAF.
Attention: the settings in Ebriza are not proof of authorization. Having Automatic Pilot turned on, having the start dates filled in, and seeing the C.U.I. as authorized on the screen are all pieces of information stored locally in your account. ANAF can revoke the right for a C.U.I. without any of these settings changing, so they may continue to look perfectly correct while invoice retrieval has actually been stopped for weeks. The only confirmation is the response received from ANAF when attempting a download, as described above.
Reauthorization is done per C.U.I., just like the initial authorization. If you have multiple companies in your account, the right may be revoked for only one of them: check and reauthorize each C.U.I. separately.
Frequently Asked Questions
Q: Can I set the time when Ebriza automatically retrieves invoices from SPV?
A: No, the retrieval time isn't configurable. With Auto Pilot enabled, Ebriza automatically imports new e-invoices from SPV once a day, at a fixed time set by the system. If you need an invoice sooner, use the „Download invoices from S.P.V." button in the Costs menu for instant manual import.
Q: Do I have to do the SPV authorization myself, or can my accountant do it?
A: The Ebriza-SPV authorization can be done by you or by your accountant. For authorization via the accountant: go to Costs, click Set up in the yellow box, choose the second option in the window, click Continue, then Copy and send the link to your accountant to complete the authorization.
Q: If I receive an invoice issued by Ebriza, do I have to authorize anything in SPV for it?
A: No. The authorization done from your account with SPV (for sending your own invoices and downloading supplier invoices) has nothing to do with invoices issued by Ebriza.
Q: I don't see any upload button on the invoice. What should I check?
A: Check the following, in this order:
Are you inside the order, rather than in the order list? The button is on the invoice row, in the Invoicing section inside the order.
Does the order have an issued invoice? If it only has a receipt, the document section does not exist yet — issue the invoice first.
Is the document a proforma invoice? In that case, the S.P.V. column shows N/A. Convert it into an invoice.
Is there only an orange warning triangle in the cell? The location is not authorized with ANAF. Click the triangle and complete the authorization; the arrow will then appear.
Has the invoice already been sent? If you see the green checkmark, it has been uploaded successfully and there is nothing left to send.
Q: Does the upload button depend on my user permissions?
A: No. The order document table, the S.P.V. column, and the upload button are visible to any user who can open the order. The Write permission for Sales/Invoices only controls the buttons at the bottom of the order — Issue invoice, Void invoice, Convert to invoice — not the S.P.V. upload. Therefore, the missing button cannot be resolved by asking another administrator for additional permissions; check the causes listed above instead.
Q: I get “Access was denied by the access policy” when trying to authorize. What does it mean?
A: The message comes from the ANAF portal, not from Ebriza, and it almost always appears when you try to authorize a CUI that is already authorized — for example, after changing or renewing your digital certificate. The existing authorization is still linked to the old certificate, and a new authorization cannot be created on top of it. First revoke the old authorization, then authorize again using the new certificate, following the steps in the “Deauthorization and reauthorization” section above. This is not a browser, cache, or Ebriza account issue, and you do not need to contact ANAF — it can be resolved entirely from your account.
Q: I have Autopilot enabled and the start date filled in for a location, but its invoices are not reaching S.P.V. Am I authorized?
A: Not necessarily. Autopilot and the start date are Ebriza settings and remain saved even if the ANAF authorization process was not completed for that C.U.I. Check the S.P.V. column on the invoice row: if you see only an orange triangle, without an arrow, the C.U.I. of that location is not authorized. Click the triangle and complete the authorization for that C.U.I.; only then will Autopilot be able to send the invoices.
Q: Supplier invoices were coming in automatically from S.P.V., and from a certain date none have come in. What happened?
A: In almost all cases, ANAF has revoked the right for your C.U.I. because the authorization or certificate used for the authorization is no longer valid for it. This is not a technical issue on our side and does not require intervention from the support team: revoke the old authorization and authorize again, following the steps in the section “Supplier invoices from S.P.V. have stopped coming in from a certain date”. The fact that Automatic Pilot appears to be turned on and the settings look correct does not prove that the authorization is still valid with ANAF - these are pieces of information stored locally in your account. After reauthorization, manually retrieve the invoices from the interrupted period from Costs using “Download invoices from S.P.V.”, in periods of no more than 60 days each.
[tags: invoice, e-invoice, SPV, SPV authorization, e-Factura]