After logging into Ebriza POS using your login credentials, select a table.
2. You can find the ordered product by browsing the categories or by using the search bar (click the magnifying glass icon in the top-right corner).
IMPORTANT: If you want to serve products in a specific order — course 1, course 2, course 3 — use the Serving Order feature.
Before using it for the first time, enable the feature in Administration: Account Settings, then Company Settings, under the POS section, and check Enable serving order. This is a company-level setting and only needs to be enabled once. Until you enable it, the Serving Order button will not appear on the POS.
After adding the products to the order, tap the Serving Order button, select the order in which you want each dish to arrive at the table (#1, #2, #3), and tap Apply order. Alternatively, you can tap a product on the order and select the course from the Course field.
The products will then be grouped on the order under Serving Order: 1, 2, and 3, while on the kitchen order receipt they will appear separately under Group 1, Group 2, and Group 3. The feature does not apply to delivery orders.
For full details, see the article Serving Order [Ebriza POS NEXT]” .
3. To increase the quantity of products added to the list, you have the following options:
Press and hold the product, select Change product, and a new window will open where you can set the desired quantity.
Swipe right to quickly increase the product quantity.
4. To add notes, press and hold the desired product, select “Apply product notes”, write the note, and save it. The note will then be displayed under the product.
5. After marking all the desired products, you can exit the table by pressing the OK button on the left side of the screen.
6. If you have exited the table and need to void a product, you can do so in the following ways:
Swipe left to quickly void the product;
Click on the three dots and select Void products.
Attention: Voiding products requires POS Manager approval using a PIN.
7. Once the order has been paid, you can issue the fiscal receipt by clicking on Cash or Card.
If a different payment method is used, select Pay with other methods, then choose the appropriate option.
8. If a customer wants to pay only part of the bill, click on “Split Bill.”
Frequently Asked Questions
Q: How do I get back to the main table screen after opening a table?
A: After you've opened a table and marked the products, tap the blue OK button at the bottom of the order to return to the main screen with the tables.
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