In the POS app, you’ll find the tip button next to the quick discount button, above the total payment amount:
You can select either a percentage-based tip or a fixed amount.
If you’ve applied discounts on the bill, the tip will be added to the subtotal calculated after the discounts.
You can customize the tip percentages from the Others → Settings → Order and Receipt Configuration menu.
Reports
General rule: Ebriza reports do NOT include tips because tips are not considered sales — they are simply receipts.
However, there are a few exceptions, because some reports, by their nature, must match 1:1 with the Z report printed from the fiscal register, which does include tips:
Cash Register – all amounts in the Cash Register will include tips
POS Sales Report – includes new sections for tips, and everywhere tips are included, this is clearly mentioned in the column title
Total POS Receipts Report in the Reports menu, Sales category
Payment Methods and Cash Registers Report in the Reports menu, Sales category
Monetary Report in the Reports menu, Accounting category
Additionally, we’ve added two new reports:
Tips
Tips by Payment Methods and Users
IMPORTANT!
Insights users should contact the support team to have tips excluded from the reports already configured in their accounts.
Frequently Asked Questions:
Q: I want to print a bill/pre-check, but it does not print on the fiscal printer. Why?
A: Fiscal printers (cash registers) can print ONLY fiscal receipts, not bills/pre-checks or order tickets. For bills/pre-checks and order tickets, you need a non-fiscal (thermal) printer — it must be configured separately from Printers & Peripherals / Devices.
Q: I want to move the tip from VAT C to VAT E. Where do I change this?
A: The VAT letter for TIP must be changed directly on the cash register, not in Ebriza. Reason: Ebriza transmits VAT rates to the cash register as numbers (1, 2, 3...), not letters (A, B, C...). Contact your cash register supplier for the specific steps on your model.
[tags: POS, tips, gratuity, service tip, bill, sales]