NEW: Now you can set more permissions from your admin account for better management of orders in Ebriza.
To customize the actions that a user or manager can take, go to Settings --> Company Settings in your admin account
In the POS Settings section, you have the following options:
Restricting the moving menu items to another table - if you set the option to “Only Manager,” users who do not have the Manager role will NOT be able to move products to another table without the manager’s PIN confirmation
Restrict moving a table to another user - users who do not have the Manager role will NOT be able to assign a table to another user
Restrict discounts - users who do not have the Manager role will NOT be able to offer a discount on an order without the manager’s PIN confirmation
Restricting product voids - users who do not have the Manager role will NOT be able to remove products from an order without the manager's PIN confirmation.
The restriction applies to ALL ways in which a product can be removed from a receipt or its value reduced in Ebriza POS NEXT:
swipe left on the product — both deleting a marked product that has not yet been saved and voiding one that has already been sent;
press and hold the product, then select Delete product or Void product;
press and hold the product, then select Edit product and decrease the quantity (for example, from 5 to 1);
press and hold the product, then select Edit product and remove a priced modifier, if the total value of the paid modifiers on the line decreases;
the three-dot button, then Void products.
The following remain available without a PIN: swipe right and increasing the quantity from Edit product, adding notes, the serving order, adding a modifier or replacing it with one of equal or higher value, free modifiers (with a global price), as well as deleting tip, voucher, promotion, or discount lines. POS Managers are never asked for a PIN for their own actions.
Window order: if the action requires a confirmation prompt (for example, “Void product?” or confirmation when modifying an order received from a delivery partner), it appears BEFORE the PIN screen and is shown only once. If the operator cancels the confirmation, the manager is not prompted at all.
Block table after printing the check - Users who do not have the Manager role will no longer be able to perform any other actions on the tablet after the bill is issued (moving products, adding a tip, transferring the table to another user).
What these restrictions do NOT cover: orders from delivery platforms
All the restrictions above, as well as the POS Manager role and PIN requirement, apply ONLY to receipts and products handled in POS, meaning products added to a table or to a receipt in the application.
They do NOT apply to orders received from delivery platforms (Bolt Food, Glovo, Wolt, and other integrations), either in the Deliveries menu in Ebriza POS NEXT or in the Delivery Area in the old application. A delivery order can be accepted, rejected, or cancelled by any employee with POS access, regardless of whether they are on the POS Managers list and regardless of which restrictions you have enabled here.
At this time, Ebriza does not have any setting, permission, or role that can restrict the cancellation of an order received from a delivery platform.
If you need to find out who cancelled a specific delivery order and when, contact the Ebriza Support team: the information can be checked for a specific order, even though the action itself cannot be blocked.
IMPORTANT: The buttons for redirecting delivery orders and course serving must be enabled in order to use them in Ebriza POS NEXT.