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The Anti fraud page only shows me today. How do I see another period?

How do I see another period?

Written by Andreea Lazar

The Anti fraud page in Administration appears only if you have the Anti Fraud app installed. On the page you see the anti-fraud alerts and the actions taken on the POS: who did the action, when, from which tablet and on which bill/table.

Why I only see today?

This is how the page works; it is not an error. When it opens, the Anti fraud page shows only the current day. To see other days, you choose the period yourself from the search panel.

How to choose another period?

1. Open the Anti fraud page in Administration.

2. Tap the magnifying glass (Search) in the page's button bar, next to Reload. The search panel opens.

3. In the range field (with the calendar icon), choose the start date and time and the end date and time.

4. The list reloads for the chosen period.

A range can be at most 14 days

If you choose a range longer than 14 days, you get the message "You cannot search a range longer than 14 days!" and the page stays on the previous period (today, if you have just opened it). For a longer period, search one after another in several ranges of at most 14 days.

What else you can filter?

In the same search panel you can search by action, alert or user. With the "Show only alerts" / "Show all" switch you choose whether you see only the alerts or all actions taken on the POS.

See also: "How do I see who moved products from one table to another?" and "What is the Alerts app?" (for e-mail notifications on Anti-fraud alerts).

[Tags: anti fraud only today, anti fraud date filter not working, anti fraud history, anti fraud alerts from other days, 14 day range, anti fraud magnifying glass]

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