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How do you sync different delivery brands with Ebriza?

Adding different delivery brands in the delivery apps

Written by Andrei

The delivery platform apps let you save several brands for the same location, each with its own menu and its own settings.

From your Ebriza admin account, open Apps and open the platform's app. It opens straight onto the app page, listing the brands of the location selected in the header.

Mind the location: brands belong to the location chosen in the account header. If you have several locations, check you are on the right one first.

To add a brand, press + Add brand. One window opens where you fill in:

  1. The brand name.

  2. The integration key (or keys) — what goes here depends on the platform, see below.

  3. The opening hours, if the platform accepts them (Bolt Food and Wolt).

  4. The product configuration (menu) you want pushed to the platform.

  5. The order settings — auto accept, preparation time, save new products.

Press Save and the brand appears in the list. To change an existing brand, press the pencil on its row.

Where the key comes from:

  • Bolt Food — we request the key from the Bolt team when you want the menu synced.

  • Glovo — you find it in your Glovo account and paste it into Glovo API key.

  • Deliverect — two fields, Deliverect account ID and Deliverect location ID, each with a link to where you find it.

  • Wolt — you enter no key at all; see the section below.

  • All other apps (Adhoc, Orderescu, GloriaFood, TapTasty and the other generic integrations) — Ebriza generates the key. It is shown in the key field, cannot be edited, and has a Copy button next to it. Send it to your provider: they must send it back on the ebriza-apikey header of every order for that brand. If they don't, every order lands on the first brand.

Menu sync starts from the brand's row, using the sync button. With several brands you can use Sync all brands — one confirmation, and at the end you are told how many succeeded.

You can also go the other way: from one menu to every brand that uses it, across all platforms at once, from Products → Product configuration.

Wolt — the brand is connected through authorization, not an API key

With Wolt, you do not manually enter any key and you do not need to request anything from us. The brand is connected through an authorization process that you complete yourself in your Wolt partner account.

  1. From your Ebriza admin account, opened in a browser, go to Apps → the Wolt app. These steps cannot be done from the Ebriza POS NEXT tablet app, which has no Apps section.

  2. Click +Add brand, then the "Integrate your brand with Wolt" button.

  3. The Wolt page will open: select the brand you want to integrate and click "Authorize". The brand name must be entered as a single word, without spaces.

  4. After authorization, the brand appears in the app's brand list, and you can continue with the menu synchronization.

The only thing you need is access to the email address associated with your Wolt account, because the authorization is completed while logged into that account. The complete steps are available in the article "Wolt Integration":
https://help.ebriza.com/ro/articles/11129769-integrarea-cu-wolt


How to delete a brand from a delivery app


A brand you no longer use can be deleted directly from your admin account, on any delivery app, including Wolt. Your other brands are not affected: they keep their keys, working hours, menu configuration and preparation time.

  1. In your Ebriza admin account, opened in a browser, go to Applications and open the delivery app in question (Wolt, Bolt Food, Glovo and so on).

  2. Go to Brand Settings and open the brand you want to delete.

  3. Click the Delete brand button.

  4. Confirm in the window that appears. The message tells you that orders from that brand will no longer reach the POS, and on Wolt it also tells you the brand can be recovered by running the authorisation again for the
    same venue.

  5. After you confirm you will see "The brand was deleted." and the brand disappears from the list.


The Delete brand button only appears for a brand that has already been saved, not for a new, unsaved one. Deleting the brand stops the orders that used to come in on it, but it does not close the store on the provider's platform — if you no longer want orders there, close the store from your partner account as well (Wolt Merchant Portal, Bolt Food Partners and so on). On Wolt, deleting the brand does not delete the venue authorisation: if you change your mind, go through "Integrate your brand with Wolt" again for the same venue and the brand comes back.

Deleting a brand

Open the brand with the pencil and press Delete brand. Orders that used to arrive on it will no longer reach the POS.

You can delete all of an app's brands — the page then shows “No brand configured”, and you can add one again from there. One exception: a Wolt brand that is already integrated cannot be deleted from your account; write to us.

Important: an app left with no brands still receives orders, using the app-level settings. Having no brands does not stop the integration. To stop receiving orders, close the store from the POS or uninstall the app.

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